Privacy Policy

At Loocknest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website at https://www.google.com/search?q=loocknest.myshopify.com.

Information We Collect

To provide you with the best smart home security experience, we may collect the following:

  • Contact Information: Name, email address, shipping address, billing address, and phone number.
  • Order & Payment Details: Transaction history and encrypted payment processing information.
  • Technical Data: Demographic information, IP address, location, and device preferences.
  • Customer Support Data: Any details provided when contacting us regarding product compatibility or installation support.

How We Use Your Information

Your personal information is used strictly to:

  • Fulfillment: Process and deliver your smart lock hardware securely.
  • Support: Communicate with you regarding technical inquiries, order status, or installation guidance.
  • Optimization: Improve our product selection, website performance, and user experience.
  • Security: Prevent fraudulent activity and ensure all transactions are safe and verified.
  • Marketing: Send promotional updates or security tips (only if you explicitly opt-in).

Data Security

We take your privacy seriously, especially as a provider of home security solutions. We utilize industry-standard electronic, physical, and managerial safeguards (including SSL encryption) to protect your information from unauthorized access, disclosure, or misuse.

Cookies

Our website uses cookies to enhance your browsing experience, analyze website performance, and remember your preferences. You can choose to disable cookies in your browser settings; however, some features of the store may not function correctly.

Third-Party Services

We partner with trusted providers such as secure payment gateways (Shopify Payments/PayPal) and logistics companies. These partners receive only the data necessary to complete their specific services and are legally required to keep your data confidential. Note: Using third-party apps like Apple Home or the Yale Access App may be subject to their own respective privacy policies.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to withdraw consent or have any privacy-related questions, please contact our privacy officer at:

  • 📧 Email: owen.careyos00@gmail.com
  • 📱 WhatsApp: +39 06 778 0247
  • 🌐 Website: loocknest.myshopify.com
  • 📍 Valsamoggia Bologna (BO) 40053 ITALIA