Terms of service

Welcome to https://www.google.com/search?q=loocknest.myshopify.com. By accessing or purchasing from our store, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

This website is operated by Loocknest. Throughout the site, the terms “we,” “us,” and “our” refer to Loocknest. By visiting our site or making a purchase, you engage in our Service and agree to be bound by these Terms and Conditions.

2. Products and Orders

  • Availability: All smart locks and accessories displayed are subject to availability.
  • Order Refusal: We reserve the right to refuse or cancel any order if payment is not authorized or if fraudulent activity is suspected.
  • Accuracy: Product colors and digital renders (such as Apple Home Key interfaces) are shown as accurately as possible, but variations may occur based on your screen settings.
  • Pricing: Prices, descriptions, and product specifications are subject to change without prior notice.

3. Installation and Proper Use

By purchasing hardware from Loocknest, you acknowledge that:

  • You are responsible for ensuring your door is compatible with the Yale Assure Lock 2 specifications.
  • Loocknest is not responsible for any damage to property or hardware resulting from improper installation or "Do-It-Yourself" errors.
  • Smart features (like Apple Home Key or Fingerprint access) require compatible devices and stable internet connectivity to function as intended.

4. Payments

We accept secure payments through trusted, encrypted payment providers. By placing an order, you confirm that you are authorized to use the chosen payment method.

5. Shipping and Delivery

All orders are shipped using tracked and insured delivery methods. For specific timelines and signature requirements for high-value electronics, please refer to our Shipping Policy.

6. Returns and Refunds

Due to the security nature of our products, returns are primarily accepted for manufacturing defects or shipping damage. Please review our Returns & Refunds Policy for detailed eligibility.

7. Intellectual Property

All website content — including text, images, product descriptions, and the Loocknest logo — is the exclusive property of Loocknest and protected by copyright laws. You may not reproduce or distribute any content without our written consent.

8. Limitation of Liability

Loocknest shall not be held liable for any indirect, incidental, or consequential damages arising from the use (or inability to use) our products, including home lockouts or security breaches. Our liability is limited strictly to the purchase price of the product.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon being posted on this page.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • 📧 Email: owen.careyos00@gmail.com
  • 📱 WhatsApp: +39 06 778 0247
  • 🌐 Website: loocknest.myshopify.com
  • 📍 Valsamoggia Bologna (BO) 40053 ITALIA